Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Depending on the location you will receive order in 2-3 business days
Call us at 050 471 7253Â or email us at shop@kitchenbypro.com and request to change the address.
You will receive an update via email about your order status. Or you may call us at 050 471 7253
We do not keep any payment information. All our payment transaction are secured and is managed by Tabby and Spotii.
We only ship within United Arab Emirates.
We request our customers to call us / email us before placing an order to check the stock availability with our manufacturers. Incase if the item(s) are out of stock, we will refund the money.
Depending on your order, if there are several brands, the order will be shipped accordingly in separate packages.Â
If you need to swap an item
Returns and Refunds
We have 7-Day returns policy for unopened box. For more information, please click here.
Call us at 050 471 7253 and share your order number. We will pickup the wrong item and deliver the right item if in stock. Else, we will refund the money.Â
Share us the damage box image on WhatsApp 050 471 7253
You can call us at 050 471 7253 or email us at shop@kitchenbypro.com
You can call us at 050 471 7253 or email us at shop@kitchenbypro.com with the order number.Â
Yes, you can change or cancel order before it is out for delivery.Â
We do not accept backorder at the moment.