{"id":21130,"date":"2023-03-25T13:17:00","date_gmt":"2023-03-25T09:17:00","guid":{"rendered":"https:\/\/kitchenbypro.com\/new-staging\/?page_id=21130"},"modified":"2025-10-21T23:52:54","modified_gmt":"2025-10-21T19:52:54","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/kitchenbypro.com\/shop\/shipping-delivery\/","title":{"rendered":"Shipping &#038; Delivery Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Last updated: March 2025<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At KitchenbyPro.com, we aim to deliver your kitchen essentials quickly, safely, and efficiently across the UAE. Please read our shipping and delivery terms carefully before placing an order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\ude9a <strong>Delivery Timeframes<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We offer fast and reliable delivery across all Emirates:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dubai:<\/strong> Delivery within <strong>1\u20132 business days<\/strong><\/li>\n\n\n\n<li><strong>Other Emirates (Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain):<\/strong> Delivery within <strong>2\u20137 business days<\/strong><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>Note: Business days exclude Sunday and public holidays. Delivery times may vary slightly during promotional periods or high-demand seasons.<\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 <strong>Shipping Charges<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free delivery<\/strong> on all orders <strong>above AED 599<\/strong><\/li>\n\n\n\n<li>Orders below AED 599 may incur a standard delivery fee of AED 30.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udccd <strong>Delivery Locations<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We currently deliver across the <strong>United Arab Emirates<\/strong>. Please ensure your shipping address and contact number are accurate to avoid any delivery delays.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\uded1 <strong>Delivery Attempts<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our delivery team will contact you before dispatch or upon arrival. If a delivery attempt fails due to an incorrect address or an unavailable recipient:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>second attempt<\/strong> may be scheduled.<\/li>\n\n\n\n<li>Additional charges may apply for repeated failed attempts or re-delivery requests.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 <strong>Order Processing<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders are typically processed and dispatched within <strong>24 business hours<\/strong> of confirmation.<\/li>\n\n\n\n<li>Orders placed on Sunday or public holidays will be processed the next working day.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcf8 <strong>Delivery Inspection<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We encourage customers to <strong>inspect their items upon delivery<\/strong>. If you notice any damage, missing parts, or discrepancies, report it within <strong>24 hours<\/strong> via <a>shop@kitchenbypro.com<\/a> with relevant photos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udeab <strong>Out-of-Delivery Areas<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your location falls outside our delivery zones, we\u2019ll notify you promptly after order placement and either arrange alternative delivery or issue a full refund.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udfec <strong>Click &amp; Collect \/ Store Pickup<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We offer a <strong>Click &amp; Collect \/ Store Pickup<\/strong> service for select brands:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Available for the following brands only<\/strong>:<br><strong>Elba, Elica, Liebherr, Algor, Foster, and CM<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order is confirmed, our team will notify you with pickup details, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pickup location<\/li>\n\n\n\n<li>Available date and time<\/li>\n\n\n\n<li>Contact person for assistance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please wait for a <strong>confirmation message or call<\/strong> before visiting for collection. Walk-in pickups without confirmation may not be accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Important Notes:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pickup hours and availability vary depending on the brand and warehouse schedule.<br>A valid <strong>order confirmation<\/strong> and <strong>ID<\/strong> must be presented at the time of collection.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcde <strong>Need Help?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For any delivery-related queries, please email <a>shop@kitchenbypro.com<\/a> or reach out via WhatsApp from our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: March 2025 At KitchenbyPro.com, we aim to deliver your kitchen essentials quickly, safely, and efficiently across the UAE.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21130","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/pages\/21130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/comments?post=21130"}],"version-history":[{"count":2,"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/pages\/21130\/revisions"}],"predecessor-version":[{"id":124728,"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/pages\/21130\/revisions\/124728"}],"wp:attachment":[{"href":"https:\/\/kitchenbypro.com\/shop\/wp-json\/wp\/v2\/media?parent=21130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}